
Refund Policy
At J&L Events LLC, we are committed to providing high-quality event production and unforgettable experiences across all of our brands. To maintain our standard of excellence and manage the logistics of large-scale events, we adhere to a strict refund policy.
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All Sales Are Final
Please be advised that all ticket sales and service bookings are final. J&L Events LLC does not offer refunds for any of our brands, including but not limited to corporate events, marketing services, or the Tacos & Beats and Family Reunion Tour experiences.
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By purchasing a ticket or securing our services, you acknowledge and agree to the following:
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Non-Refundable: No refunds will be issued for any reason, including but not limited to personal schedule changes, travel issues, or weather conditions.
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Brand Transition: As stated on our site, the transition from Tacos & Tequila Frisco to Tacos & Beats does not qualify for refunds on historical or future bookings.
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Ticket Transfers: While tickets are non-refundable, they are often transferable. Please check the specific event page for instructions on how to transfer a ticket to another individual.
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Event Postponement: In the rare event that an experience is postponed, your ticket will remain valid for the rescheduled date.
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Service Deposits
For corporate event production (staging, lighting, sound, etc.), all deposits are non-refundable as they secure your date on our calendar and allow us to begin the necessary pre-production and resource allocation for your business.
Questions?
If you have a specific question regarding a purchase you have made, please visit our Contact Us page to reach the appropriate department.